Cbajj Privacy Policy – Your Information,
Your Rights

When you create an account or use our services at cbajj, we collect certain information. This comes in two forms — what you provide directly, and what is generated automatically through your usage.

What you provide directly:

• Full name and date of birth – collected at the time of account registration.
• Mobile number and email address – for communication purposes.
• A copy of your National ID or passport — for KYC verification.
• Mobile wallet number (bKash/Nagad/Rocket) — for payment processing.
• Home address — for identity verification purposes.

Automatically collected:

• IP address and device type – for security purposes.
• Browser and operating system information.
• Which pages you visited and for how long — used to improve the UX.
• Betting and gaming history – for account security purposes.
• Login time and location data – to detect and prevent suspicious access.

Cbajj collects each piece of information for a specific purpose. Collecting data without a clear reason goes against our policy.

Cbajj will never use your data for marketing communications without your consent. You can enable or disable marketing notifications during registration or anytime through Settings.

Cbajj uses banking-grade technology to protect your data. Below is a summary of the key security measures in place.

• 256-bit SSL/TLS Encryption: All pages and data transfers on cbajj are protected with banking-grade encryption. You can confirm this by the padlock icon in your browser's address bar.
• Encrypted Database: Personal information stored at cbajj is kept in encrypted form and cannot be read directly.
• Two-Factor Authentication (2FA): Keeping OTP verification enabled at login ensures no one else can access your account.
• Regular Security Testing: Independent third parties regularly audit the security of cbajj's systems.
• Restricted staff access: cbajj staff can only access specific data when it is required for their work.
• Cloudflare Protection: Cloudflare is used to protect against DDoS attacks and malicious traffic.

Cbajj never sells your data. However, in certain circumstances, limited information may need to be shared with specific third parties.

Your information is shared when:

• Payment Processor: Minimum necessary data is shared with bKash, Nagad, and Rocket to process transactions.
• KYC Service Provider: Approved third parties may be used for identity verification purposes.
• Legal Authorities: Information may be disclosed to relevant authorities when required by a court order or legal investigation.
• Licensing Authority: Providing certain information is mandatory when required by regulatory authorities.
• Anti-Fraud Service: Some data may be processed for fraud prevention purposes.

Cbajj uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.

• Essential Cookies: For login sessions, language preferences, and security. The site cannot function without these.
• Functional Cookies: To remember your preferred games, betting markets, and display settings.
• Analytical Cookies: To understand which pages are used most — no personal data is involved.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

As a registered cbajj user, you have several important rights over your own data. All of these rights can be exercised free of charge.

• Right to Access: To view the information cbajj holds about you, please submit a request to our support team.
• Right to Rectification: Request a correction if any of your information is inaccurate.
• Right to Erasure: When closing your account, you may request that your personal data be deleted (though certain data may need to be retained for legal reasons).
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Restrict Processing: You may request that your data no longer be used for a specific purpose.
• Right to Withdraw Consent: Consent given for marketing emails or notifications can be withdrawn at any time.

To exercise any of these rights support@cbajj.click- by email or via live chat. cbajj will respond within 30 days.

Cbajj does not retain any data longer than necessary. Retention periods depend on the purpose for which the data was collected.

• Active Accounts: For the full duration of your active account.
• Closed Accounts: Generally 5 years from the date of closure (as required by law).
• Transaction details: 7 years (as required by anti-money laundering regulations).
• KYC Documents: 5 years after account closure.
• After withdrawing marketing consent: Marketing communications will be stopped immediately.
• Log Data (IP, Session): Typically 90 days.

Cbajj does not knowingly collect personal data from anyone under 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child has created a cbajj account, please support@cbajj.click-. We will act promptly.

Cbajj may update this Privacy Policy when necessary. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, cbajj will send a notice to your registered mobile number or email. For minor edits, only the page will be updated.

For any questions or requests related to data protection, please contact cbajj's Data Protection Team.

• Email: support@cbajj.click (Subject: Privacy Request)
• Live Chat: Click the chat icon in the bottom-right corner of the site
• Response Time: Usually within 72 hours, or up to 30 days for complex requests.

You also have the right to lodge a complaint with the licensing authority if you believe cbajj has not handled your data properly.